Contact information

Contact Information

Our customer support team can assist with order questions, returns, product information, compatibility questions, warranty requests and website concerns.

Customer Support Hours

Monday–Friday
9:00 a.m.–5:00 p.m. Eastern Time
Excluding U.S. federal holidays

Response Time

We generally respond to customer emails within 1–2 business days. Response times may be longer during holidays or unusually high-volume periods.

We do not publish a customer-service telephone number. Email is our official customer-support channel.