Payment Policy
Accepted Payment Methods
We accept the following payment methods:
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Visa
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Mastercard
Available payment options are displayed during checkout.
We do not accept cash, checks, bank transfers or payment methods that are not displayed on the checkout page.
Currency
Orders are charged in U.S. dollars unless the checkout page clearly displays another currency.
Applicable sales taxes and any optional expedited shipping charges will be displayed before you submit the order.
Payment Processing
Payments are securely processed through Shopify Payments and participating payment networks.
Card authorization may be required before an order is accepted. Payment information is handled by Shopify Payments and the applicable card network.
WORTHAM NEXGENWARE SYSTEMS LLC does not intentionally store complete payment-card numbers on its own systems.
Payment Authorization
Submitting an order does not guarantee that the payment will be accepted.
A transaction may be declined or delayed by:
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The card issuer;
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Shopify Payments;
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The applicable payment network;
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Address-verification systems; or
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Fraud-prevention services.
Please verify that the billing address and payment information entered during checkout match the information held by your card issuer.
Declined or Flagged Transactions
If a payment is declined, contact your card issuer for more information or try another accepted card.
We may request reasonable verification or cancel an order if:
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Payment cannot be authorized;
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The billing information cannot be verified;
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Fraud or unauthorized activity is suspected;
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The order contains an obvious pricing error; or
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The transaction presents an unacceptable security risk.
Order Charges
Depending on the payment provider, a temporary authorization may appear before the final charge is completed.
If an order is cancelled before fulfillment and payment has already been captured, the amount will be refunded to the original payment method.
Refunds
Approved refunds are returned to the original payment method.
We cannot redirect a refund to a different card, account or person.
Approved refunds are generally issued within 3–7 business days. Your card issuer may require additional time to post the credit.
Please review our Refund Policy for return eligibility and complete refund conditions.
Payment Questions
For payment or billing questions, contact: